Experienced Network and Systems Administrator with a demonstrated history of working in the consumer goods industry and a Bachelor’s degree of Science in Computer Science. Skilled in Customer Service, Technical Support, Physical Security, and Business Process Improvement. Background also includes hands-on experience planning and implementing IT solutions for single and multi-location businesses. Demonstrated success in troubleshooting computer systems, optimizing access and utilization of shared information and improving efficiency of IT and business operations.
Bachelor of Science in Computer Science
Texas State University, San Marcos, TX
Operating Systems: Windows Server 2008 R2, 2012, 2012 R2, 2016; Windows 10.
Database: Microsoft SQL, MS Access.
Configuration Management: Microsoft Deployment Toolkit, System Center Configuration Manager.
Virtualization: VMware suite.
Backups: Symantec Backup Exec, VEEAM.
Scripting: Knowledge in Python, Powershell, and VBscript.
Jacobs Engineering, Houston, TX
June 2017 – Present
Developed plan to upgrade entire facility from Windows 7/XP to Windows 10.
Upgraded facilities case label system and implemented kiosk for end users.
Managed entire facilities VOIP upgrade.
Managed Northwest Analytics software upgrade from DOS to Windows 7.
Developed images using Powershell and a combination of MDT.
Maintained 250+ Windows computers, including configuring and monitoring.
JETT Business Technology, Houston, TX
Jan. 2014 – Mar. 2017
Negotiated contracts and pricing for license software.
Saved the company $100,000 in yearly license fees by pointing out a flaw in the license manager.
Managed upgrade of 2,000+ machines from XP to Windows 7.
Maintained 1,500+ Windows computer, including configuration and monitoring.
Installed over 200+ desktop computers during company-wide upgrade.